Terms & Conditions

Effective Date: June 19, 2026 · Last Updated: June 19, 2026

1. Introduction and Acceptance

LOUSOL Corp (“LOUSOL,” “we,” “us,” or “our”) operates the website located at https://lousol.com and any related subdomains, tools, configurators, and services (collectively, the “Site” and “Services”). These Terms & Conditions (“Terms”) govern your access to and use of the Site and Services.

By accessing, browsing, registering with, requesting a quote or consultation through, or otherwise using the Site, you (“you,” “your,” or “User”) acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree to these Terms, do not use the Site or Services.

2. Eligibility

You represent that you are at least 18 years of age, or that you are using the Site under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding agreement. You further represent that all information you submit is true, accurate, current, and complete, and that you will keep it updated.

3. Description of the Services

The Site is provided primarily as an informational and product-presentation resource. Through the Site you may, among other things:

  • View information about LOUSOL’s aluminum louvered pergolas, accessories, and related products;
  • Use design tools or configurators to visualize products;
  • Request a quote, consultation, or appointment;
  • Be connected with a LOUSOL authorized dealer or installer; and
  • Contact us for support or general inquiries.

We reserve the right to add, modify, suspend, or discontinue any part of the Site or Services at any time, with or without notice, and we will not be liable to you or any third party for doing so.

4. Quotes, Pricing, and Orders

All product descriptions, specifications, images, and prices presented on the Site are for general informational purposes and are subject to change without notice. Quotes and configurator outputs are estimates only and do not constitute a binding offer. No order, sale, or contract for the manufacture, sale, or installation of any product is formed until expressly accepted in writing by LOUSOL or by an authorized LOUSOL dealer pursuant to a separate purchase agreement.

Because many products are custom-manufactured to order, additional terms regarding deposits, cancellations, lead times, returns, and acceptance will be set out in your separate purchase or sales agreement, which controls in the event of any conflict with these Terms as to that transaction.

We reserve the right to refuse or cancel any request or order, to limit quantities, and to correct any errors, inaccuracies, or omissions, including after a request has been submitted.

5. Products, Installation, and Dealers

LOUSOL products may be sold and installed through a network of independent authorized dealers and installers. Independent dealers and installers are not employees or agents of LOUSOL, and LOUSOL is not responsible for their acts, omissions, workmanship, scheduling, or representations except as expressly stated in a written LOUSOL warranty or agreement. Installation, permitting, and site conditions are the responsibility of the User and the selected installer unless otherwise agreed in writing.

You are responsible for ensuring that any product and its installation comply with applicable local building codes, permitting requirements, homeowners’ association rules, and wind/snow-load or other regulatory requirements for your location.

6. Limited Warranty

LOUSOL products may be covered by a separate written limited warranty on structures and mechanical components. Any warranty is provided solely in accordance with the terms, conditions, exclusions, and registration requirements set forth in that written limited warranty document. Except as expressly provided in a written LOUSOL limited warranty, all products and Services are provided without warranty as described in Sections 11 and 12 below.

7. Intellectual Property

All content on the Site — including text, graphics, logos, images, product designs, renderings, configurator software, and the compilation thereof (collectively, “Content”) — is owned by or licensed to LOUSOL and is protected by United States and international copyright, trademark, patent, and other intellectual property laws. LOUSOL’s louvered pergola system is protected by U.S. Patent No. 11,624,187 and may be covered by additional patents or patent applications.

“LOUSOL,” the LOUSOL logo, and related names and marks are trademarks of LOUSOL Corp. You may not use them without our prior written permission.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Site and Content for your own non-commercial, informational purposes. You may not reproduce, duplicate, copy, sell, resell, distribute, publicly display, modify, reverse engineer, create derivative works from, or commercially exploit any part of the Site, Content, or Services without our express prior written consent.

8. User Submissions

If you submit content to us — including reviews, comments, photographs, project details, ideas, or suggestions (“Submissions”) — you grant LOUSOL a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, display, and distribute that Submission in connection with operating and promoting the Site and Services. You represent that you own or have the rights to your Submissions and that they do not violate any third party’s rights. We are under no obligation to keep any Submission confidential, to compensate you for it, or to use it.

9. Prohibited Conduct

You agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable law or regulation;
  • Infringe the intellectual property or other rights of LOUSOL or any third party;
  • Upload or transmit viruses, malware, or other harmful code;
  • Attempt to gain unauthorized access to the Site, other accounts, or our systems;
  • Use any robot, scraper, or automated means to access or collect data from the Site without our written permission;
  • Interfere with or disrupt the integrity or performance of the Site; or
  • Misrepresent your identity or affiliation.

10. Third-Party Links and Services

The Site may contain links to third-party websites, services, or resources (including dealer sites, financing partners, and configurator providers) that are not owned or controlled by LOUSOL. We are not responsible for the content, products, privacy practices, or availability of any third-party site or service, and your dealings with them are solely between you and that third party.

11. Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED IN A WRITTEN LOUSOL LIMITED WARRANTY, THE SITE, CONTENT, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LOUSOL DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY INFORMATION (INCLUDING PRICING, SPECIFICATIONS, COLORS, OR RENDERINGS) IS ACCURATE, COMPLETE, OR CURRENT. ANY MATERIAL OBTAINED THROUGH THE SITE IS ACCESSED AT YOUR OWN DISCRETION AND RISK.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LOUSOL AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL LOUSOL’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SITE EXCEED ONE HUNDRED U.S. DOLLARS (US$100), EXCEPT WHERE SUCH LIMITATION IS NOT PERMITTED BY LAW. This Section does not limit liability that cannot be limited under applicable law, and does not modify the terms of any separate written LOUSOL purchase agreement or limited warranty.

13. Indemnification

You agree to defend, indemnify, and hold harmless LOUSOL and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site, your Submissions, or your violation of these Terms or of any law or third-party right.

14. Modifications to These Terms

We may revise these Terms at any time by posting an updated version on the Site with a new “Last Updated” date. Changes are effective when posted. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

15. Governing Law and Venue

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-laws principles. You agree that any dispute arising out of or relating to these Terms or the Site that is not otherwise subject to arbitration or a separate agreement shall be brought exclusively in the state or federal courts located in [COUNTY], Delaware, and you consent to the personal jurisdiction and venue of those courts and waive any objection to them.

16. Time to File Claims

Any claim or cause of action arising out of or related to your use of the Site must be filed within one (1) year after the claim or cause of action arose, or it shall be permanently barred, except where a longer period is required by applicable law.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms, together with the Privacy Policy and any separate written purchase agreement or limited warranty between you and LOUSOL, constitute the entire agreement between you and LOUSOL regarding the Site and supersede any prior agreements on that subject. In the event of a conflict between these Terms and a signed purchase agreement, the purchase agreement controls as to that transaction.

19. Contact Us

LOUSOL Corp
[MAILING ADDRESS]
Email: sales@lousol.com
Phone: 855-551-0361
Website: https://lousol.com